Guarantee of Satisfaction
We want you to drink our tea and love it. If this is ever not the case, we would like to know the reason and have the opportunity to make it up to you. All of our teas and products come with an unconditional 30-day money-back guarantee.
If the return is a result of our error, we will gladly refund the shipping charges. If it is a matter of taste and esthetics on your end, we will refund all but the shipping upon receipt of the returned product.
Guarantee of Safe Shopping
Shopping with Devi Tea is very safe. We use a secure socket layer (SSL) of encryption to protect any and all information, including credit card numbers, you give us while on our site. Your information is encrypted in code as it travels over the internet to keep others from reading it. If you would like to view our SSL certificate from COMODO SSL, please click here.
Chase Manhattan Merchant Services provide our credit card services, and credit card purchases are further protected by the Fair Credit Billing Act. Your bank cannot hold you liable for more than $50 of fraudulent credit card charges. In the very unlikely event that you are subject to any part of this $50 amount, Devi Tea will cover the entire liability for you, up to the full $50. Please note however, Devi Tea will cover this liability only as long as the unauthorized use of your credit card resulted through no fault of your own from purchases made from devitea.com while using our secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.